We start processing CE certificates the next working day after a CE event. However often there might be more than one event a night, resulting in hundreds of certificates to issue. So it might take 2 or even 3 working days until certificates are sent. So for events on a Tuesday night, you might not receive your certificate until Friday.
Usually you will receive an email with a link to the place on your online profile where certificates are stored for you.
If you haven't received your certificate after 3 working days since the event date, by all means use the contact form to check-in with us, including the date and the name of the event.